Towards a Modern Learning Organization: Human-Centered Digitalization of Lessons Learned Management for Complex Systems Development Projects

The importance of learning from experience is incontrovertible; however, little studied regarding the digitalization in- and inter-project lessons learned in modern organizational practices. As a critical part knowledge, are known to help organizations adapt ever-changing world via complex systems development projects they use capitalize on develop their competitive advantage. In this paper, we introduce concept human-centered for unique type knowledge explain why approach managing necessary. Drawing design thinking theories, further outline principles guiding actions provide case study implementation automated maritime industries.